Managing Difficult People [$99.99]

Course 1017, PowerPoint Presentation [486K], 24 slides

Course Overview/Description:

Identifying why some employees do not perform to expectations and determining a course of corrective action.

Objectives:

Causes of poor performance, action steps, behavior modification tools, coaching skills, correcting mistakes, and giving feedback.

All of our modules will be emailed to you upon purchase. You will receive a hard copy of the module on a CD-ROM via mail within five business days.